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Privacy Policy

Effective Date: June 2026

Infinity Telecom Partners LLC (“Infinity,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with us or request telecom services through our company.

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1. Information We Collect

We only collect information that you voluntarily provide, including:

  • Name, phone number, and email address

  • Service address or business address

  • Business details needed to check service availability

  • Information you provide when requesting quotes or service recommendations

  • Notes from calls, emails, or messages

  • Information required to submit service orders to telecom carriers

We do NOT collect:

  • Browsing history

  • Call logs

  • Mobile usage data

  • Device identifiers

  • Network‑level data

Infinity is a sales agency, not a service provider, and therefore does not have access to carrier‑level usage information.

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2. How We Use Your Information

We use the information you provide to:

  • Deliver quotes and service recommendations

  • Check service availability with telecom carriers

  • Submit service orders and schedule installations

  • Communicate with you about your request

  • Maintain internal business records and documentation

We do not sell your information or use it for targeted advertising.

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3. How We Share Information

We only share your information in the following situations:

  • Telecom carriers: When necessary to process your service request or submit an order

  • Trusted service vendors: Such as CRM platforms, email systems, or secure document tools

These vendors are contractually obligated to protect your information and may only use it to support our business operations.

We do not sell, rent, or broker your personal information.

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4. Data Protection

We take reasonable steps to safeguard your information through:

  • Secure systems

  • Limited internal access

  • Responsible data handling practices

While no method of transmission is completely secure, we work to prevent unauthorized access and protect your information.

 
5. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal or regulatory obligations

Information is securely deleted when it is no longer required.

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6. Your Rights (Texas Residents)

If you are a Texas resident, you have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Opt out of data sharing not required to provide services

You may exercise these rights by contacting us using the information below.

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7. Minor Privacy & Eligibility Requirements

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

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9. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Infinity Telecom Partners LLC Email: info@infinitytelecompartners.com Mailing Address: P.O. Box 60171 San Angelo, Texas 76906

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